The delivery cost across Russia and CIS via Pony Express is calculated at the time of making the purchase according to the price list. The price depends on the distance and on the weight of the order. Delivery time is between 2 to 14 working days depending on the distance of the region. Make sure to double check your shipping address when placing an order. All customers will be provided with tracking information once your order has been dispatched. Delivery is free on orders over 5000 RUB. Pony Express don’t allow for the option of trying on the ordered items. For Russian and CIS orders you can track your package at Pony Express.
At your request we could deliver the order by any chosen courier service, please specify this information in the comment to the order or email us at firstname.lastname@example.org
All international orders are shipped via International Post. Estimated delivery times are 10-12 days within Europe, USA and Canada and 16-18 days for the rest of the world. Shipping costs are calculated individually at checkout and based on weight and destination. Delivery is free on orders over 200 USD. We do not offer returns or exchanges for orders shipped to countries other than Russia. Cancellation of orders can be made within 24 hours of order confirmation online.
International order may incur import duty and local sales taxes. Any additional charges for customs clearance are the responsibility of the customer and will need to be paid upon receipt of shipment. These rules vary by country so please contact your local customs office for further information.
The payment is proceed via Paypal. This method of payment is required if you place an order with an international shipping. You need to be a registered PayPal user. If you don’t have an account please head to Paypal website for detailed instructions on how to get one.